Greenway Nature Tours
Greenway Nature Tours, based in San Jose, Costa Rica, is a certified travel agency by the Costa Rican Tourist Board and with special Certification on Sustainable Travel. The company was founded on October 25, 1999 and since then it has been a leading company in the tourist industry in Costa Rica.
ABOUT US
We arrange tailor-made holidays in Costa Rica. We specialize in unique and individual itineraries according to our customer’s interest and budget. We highly support ecotourism activities and promote tours that are environmentally sustainable and beneficial to local communities.
We offer VIP private one day tours to the best destinations in Costa Rica. Our private tours have been exclusively designed by our collaborators and we visit exclusive tourist places with proven quality of service and professionalism. We make special combinations of places and activities in order to offer an excellent quality of service and maximize the time of our clients.
We are a leading company offering the best shore excursions in the most important piers in Costa Rica and we serve all the mayor cruise lines arriving to Costa Rica. Our Tours are operated in small groups and always with professional and certified naturalists tour guide.
For international and national student groups, we offer a wide selection of School Trips including hands on activities, volunteerism, educational lectures and visit to the best scientific and ecological sites of Costa Rica.
Greenway Nature Tours, as a certified company and with high standards of quality and service, participate with the Costa Rica Tourism Board (ICT) in multiple international trade shows for promote Costa Rica as a destination. Besides this, we are members of important travel organizations such as Grupo Proimagen de Costa Rica, ACOT (Costa Rican Tour Operators Association) SYTA (Student Youth Travel Association) and ASTA (American Association of Travel Agents).
Our company has been recognized by TripAdvisor with the Certificate of Excellence in the last few years.
PRIVATE POLICY
INFORMATION REQUIRED TO PROCESS YOUR BOOKING
For us to process a booking for you on behalf of a travel services provider, we require some information from you. This includes your name, nationality, your gender (or the gender of the group you are in), your phone number and email address. Also, since we confirm your booking while you are on the Greenway Tours Site, we require your credit or debit card details so we can guarantee your book when you pay your deposit or full amount.
WHO MAY ACCESS TO YOUR INFORMATION
We are required to send your information to the travel services provider with which you booked travel services so that the travel service provider knows who you are and when you will use its travel services. We give your name, your nationality, your gender (or the gender of the group you are in), your phone number, your email address, your credit card details and of course, the details of your booking. The travel service provider requires this information to accept a confirmed booking from you. All travel service providers on whose behalf we facilitate bookings have agreed to the Greenway Tours terms and conditions and accept this privacy policy.
We may also pass your personal information to third party service providers who process it on our behalf in order to allow us to provide the best service to you. We only pass your personal information to trusted third party services providers in accordance with our obligations under the Costa Rica Data Protection.
SECURITY
All personal information exchanged between your device and the Greenway Tours Sites is encrypted using SSL. Our SSL Cert. is provided by BlueHost. This ensures that your information is transmitted securely and is safe from third parties.
You should be aware that where you link to another website from the Greenway Tours Sites, Greenway Tours has no control over that other website. Accordingly, Greenway Tours cannot guarantee that the controller of that website will respect your privacy in the same manner as Greenway Tours.
HOW WE USE YOUR INFORMATION
In addition to the use and disclosure of information which is required when you avail of our travel related and data processing services (and which we describe above), we use your email address for sending you a confirmation of your bookings, pre-trip reminder emails, an email reminder to provide a guest review of your last trip, or occasionally to inform you of new features on the Greenway Tours Sites. We only use your phone number to contact you urgently if there is a problem with your booking. In circumstances where you contact us with a query, we use your contact details in order to respond to your query.
REVIEWS
We offer you the opportunity to post reviews of your experience while the service you book through the Greenway Tours Sites. Where you provide us with a review, we may include your review on the Greenway Tours Sites and on selected partner sites.
LIMITATION AND EXCLUSION OF LIABILITY
GREENWAY TOURS, ITS DIRECTORS, EMPLOYEES, SERVANTS AND AGENTS, AFFILIATES OR OTHER REPRESENTATIVES AND THEIR RESPECTIVE PARENT AND SUBSIDIARY COMPANIES SHALL NOT BE LIABLE IN RESPECT OF ANY CLAIMS, EMERGENCIES, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, EXPENSES INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEY FEES AND COSTS OF PROCEEDINGS ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISSEMINATION OF PERSONAL INFORMATION RELATING TO YOU IN ACCORDANCE WITH THIS PRIVACY POLICY AND YOUR CONSENT.
AMENDMENT OF PRIVACY AND SECURITY STATEMENT
Greenway Tours reserves the right in its sole discretion to amend this Privacy and Security Statement at any time and you should regularly check this privacy policy for any amendments. However, where any such amendments would materially change the use we make of any personal data, any such amendment will be subject to your prior consent.
Memberships & Certifications
